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Troubleshooting 500 Internal Server Errors & Missing PHP Extensions
Troubleshooting 500 Internal Server Errors & Missing PHP Extensions
Encountering a blank white screen or 500 Internal Server Error? Here are the fast fixes:
Common Causes & Solutions
- Syntax or Directive Error in .htaccess: Check your server error log (
error_login cPanel). Comment out lines likeOptions +FollowSymLinkswith#if your host disallows them. - Missing PDO MySQL Extension: In cPanel open Select PHP Version, click Extensions, and check
pdo_mysql,zip,curl,gd, andfileinfo. - Incorrect Database Credentials: Verify your
config/config.phpmatches the exact user and password created in MySQL. - Directory Permissions: Ensure folders are
755and not777, as modern cPanel servers block 777 for security.
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