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Wallet Security, Balance Deductions & Refund Policy

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Help Center → Payments & Digital Wallet → Wallet Security, Balance Deductions & Refund Policy

Wallet Security, Balance Deductions & Refund Policy

We treat digital wallet security with top priority. Here is how your balance is protected and managed.

Ledger Transparency

Every credit, debit, referral commission, and purchase is recorded with a unique transaction reference ID in your account ledger. You can inspect your complete financial history at any time.

Refund Policy

  • Digital Source Codes: Because source code is non-returnable digital goods, downloads once decrypted cannot be refunded unless the file is corrupt and unresolved by our team.
  • Digital Subscriptions: If an ordered digital subscription cannot be delivered within the stated timeline, the full amount is instantly refunded back to your wallet balance.
  • Wallet Balance: Unspent wallet balance can be withdrawn or used toward future marketplace scripts and development services.

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